Enforcement and Safety Officer (Hourly)
Virginia Commonwealth University
Richmond, VA
Full-time
Law Enforcement / Security
Posted on April 22, 2024
Summary
VCU Parking and Transportation Services has exciting opportunities for individuals interested in working as hourly or student Enforcement and Safety Officers.
The Enforcement and Safety Officer enforces and monitors all VCU Parking and Transportation decks, lots, and other facilities and locations; provides assistance to subscribers, visitors, and our surrounding community partners; ensures compliance with University, state, and federal policies and that all Operations' services are delivered efficiently, reliably, and with service excellence to the VCU and VCU Health System communities.
Responsibilities include but are not limited to:
- Patrols all assigned facilities and properties daily to help ensure the safety of all patrons
- Acts as point of contact with the VCU police, MCVH Security, and other public safety agencies to implement the University's comprehensive safety plan when supervisor is not available
- Daily inspections of all assigned facilities and properties to ensure the cleanliness of those properties and reports any issues found
- Provides uniform interpretation and enforcement of parking regulations as trained
- Collects and reports vacancy counts for selected parking facilities daily to Enforcement Safety Supervisor
- Works with deck staff to ensure proper control and handling of special events, approved requests, or special assignments as assigned by supervisor
- Systematically monitors decks to ensure subscribers are afforded parking at their assigned location
- High School diploma or GED or equivalent required
- Valid Driver's License with a good driving record of 0 or + points
- Satisfactory completion of criminal history background check required
- Ability to successfully complete all training
- Possess excellent customer service skills
- Must be available to work a flexible schedule that may include weekends, holidays, and shift work
- Ability to interact with coworkers to accomplish the goals of the department and possess the ability to handle multiple incidents simultaneously, set priorities, and professionally and calmly handle stressful situations on a daily basis
- Basic computer and time management skills required
- Must be able to lift 50 lbs
- Demonstrated experience working in and fostering a diverse faculty, staff, and student environment or commitment to do so as a staff member at VCU
- Previous customer service experience preferred
- Demonstrate good written and verbal communication skills
- Knowledge to perform basic maintenance and operation of pertinent equipment
- Valid Virginia Driver's License with a good driving record of 0 or + points
Physical Demands & Activities
Light Lifting (<20 lbs): Essential
Moderate Lifting (20-50 lbs): Essential
Heavy Lifting (>50 lbs): Marginal
Pushing/Pulling: Essential
Standing: Essential
Sitting: Essential
Repetitive Motion: Essential
Walking: Essential
Climbing: Essential
Reaching: Essential
Bending: Essential
Environmental Conditions
Extreme heat/cold: Essential
Extreme Noise: Essential
Vibrations: Essential
Fumes: Essential
Mists/gases: Essential
Emotional Demands
Fast pace: Essential
Average Pace: Essential
Multiple Stimuli: Essential
Intense Customer Interaction: Essential
Frequent Change: Essential
Mental/Sensory Demands
Memory: Essential
Reasoning: Essential
Hearing: Essential
Reading: Essential
Analyzing: Essential
Logic: Essential
Verbal Communication: Essential
Written Communication: Essential
Work Days/Hours: Flexible with class schedule
Hourly Rate: $15.00 per hour
Salary Range: $15.00 per hour
Position Details:
Department: Parking and Transportation Services
Employment Type: H1 - Hourly
Restricted Status: No
FTE: .5
Exemption Status: Non-Exempt
