Parking Enforcement Officer
PARKING ENFORCEMENT OFFICER
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
DEFINITION
To perform a variety of duties and responsibilities involved in the enforcement of Village parking regulations;
and to provide general information and assistance to the public.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Parking Enforcement Supervisor.
EXAMPLES OF DUTIES - Essential and other important duties and responsibilities may include, but are not limited to, the following:
Essential duties and responsibilities
- 1. Patrol Village streets in a vehicle to enforce parking and regulations applicable to non-moving ve
- 2. Issue non-moving traffic citations for violations observed including overtime parking and illegal
- 3. Assist the public by providing directions and responding to questions and inqu
- 4. Report hazardous vehicles, expired registrations and needed street and sign repairs; report traffic accidents and other occurrences to Department staff or to the Police Depart
- 5. Maintain daily supplies for patrolling assigned area; inspect assigned vehicle for needed maintena
- 6. Maintain a variety of accurate records related to citations; prepare related daily and monthly reports.
Other important responsibilities and duties:
- 1. Testify in court as needed; prepare documentation of court appearance
- 2. Assist in identifying and removing abandoned ve
- 3. Assist occasionally with Traffic Control.
- 4. Assist in the training of new Parking Enforcement Officers.
- 5. Identifying vehicles on the immobilization list and install immobilization devices on vehicle.
- 6. Perform related duties and responsibilities as requ
QUALIFICATIONS
Knowledge of:
Village parking and related ordinances is desirable.
Illinois Motor Vehicle Code as it relates to non-moving traffic violations. Basic record keeping principles.
Safe driving practices.
Ability to:
Ensure the best in class customer service is provided to both internal and external customers and also embrace, support, and promote the Village's core values, beliefs, and culture.
Learn geography of assigned enforcement area.
Enforce parking and traffic regulations in a firm but tactful manner. Work independently in the absence of supervision.
Learn, understand and apply pertinent laws, codes and ordinances. Understand and follow oral and written instructions.
Drive assigned vehicle in a safe manner.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain cooperative working relationships with those contacted in the course of work. Maintain physical condition appropriate to the performance of assigned duties and responsibilities
which may include the following:
Walking, standing or sitting for extended periods of time
Operating assigned equipment and vehicles.
Maintain effective audio-visual discrimination and perception needed for:
Making observations
Communicating with others
Operating assigned equipment and vehicles.
Maintain mental capacity which allows for effective interaction and communication with others.
Maintain reasonable and predictable attendance
Work overtime as operations require
Experience and Training Guidelines
Experience: General work experience involving public contact and parking enforcement is desirable. AND
Training: High School diploma or equivalency to the completion of the twelfth grade. AND
License or Certificate: Possession of a valid Illinois driver's license.
WORKING CONDITIONS
Travel from site to site in residential or commercial environment; work in inclement weather conditions.
Experience and Training Guidelines
Experience: General work experience involving public contact and parking enforcement is desirable. AND
Training: High School diploma or equivalency to the completion of the twelfth grade. AND
License or Certificate: Possession of a valid Illinois driver's license.
WORKING CONDITIONS
Travel from site to site in residential or commercial environment; work in inclement weather conditions.