Outpatient Administrative Specialist
Outpatient Administrative Specialist
Upstate Medical University in Syracuse NY is looking for Outpatient Administrative Specialists to join our Cancer Center-Multidis Suite Department. We are seeking individuals with working knowledge of medical terminology, familiarity with medical coding, and excellent written/oral communication skills.
The Outpatient Administrative Specialist will manage incoming new patient referrals and assist with standardized patient check-in and check-out procedures such as entering and verifying demographic, insurance and financial information and generating routine forms and other documentation. Also responsible for completion of FMLA and Disability forms as needed. Responsible for processing of incoming/outgoing patient appointment referrals for all providers. In addition, will schedule complex multiple provider appointments. Will provide administrative support to ambulatory patient care functions. Will collect patient co-pays, manage denial process and assist with other Front Desk tasks. Works with/advises patients on insurance carrier requirements including services not covered and obtains documentation. Responsible for understanding the need for ABN's and Waiver of Liability. The Outpatient Administrative Specialist will answer calls, and obtain insurance authorizations as needed. Will prioritize incoming mail, faxes and correspondence. Accepts assignments to other areas as needed.
Minimum qualifications: Associate's degree and two years relevant patient financial/insurance experience in a healthcare related setting or equivalent combination of education and experience required.
If you are an individual who would like to make a positive difference please consider applying to our current opportunities https://careers.upstate.edu/en-us/job/505042/outpatient-administrative-specialist
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.