Bursar
MGH Institute of Health Professions
Charlestown, MA
Full-time
Education
Posted on April 1, 2024
SUMMARY
Under the general direction of the Registrar/Assistant Dean of Enrollment Services, this position has primary responsibility for the overall operation of student accounts receivable maintenance, tuition and fee billing, posting of student cash receipts and the disbursement of financial aid funds. The Bursar will also be responsible for generating tuition and fee revenue reports, disbursement of student refunds, managing the student billing systems, and produce relative financial reporting using the Ellucian system. Train and supervise the Associate Bursar / Assistant Bursar in all aspects of day-to-day activities, NelNet payment plan and health insurance responsibilities.
RESPONSIBILITIES
- 25% Proactively oversee and manage Accounts Receivable to both maximize cash flows and reduce risk of bad debt. Actively collect balances considered overdue by Institute policy. Work with the Financial Aid Office to disburse and collect federal and institutional loans, maintain accurate records of anticipated payments, and manage the refund process. Ensure compliance with federal and other regulations and policies governing the management of federal/private student loans and student accounts such as FERPA and the US Department of Education regulations.
- 25% Supervise the billing, payments and credits affecting student accounts: tuition and fees, deposits, scholarships, tuition vouchers, loans, etc. Manage unique populations such as faculty, SHRS PHD students, TRIP eligible students, Travel students, St. George / AL Faisal cohorts. Oversee the creation /distribution of student billing statements. Update and maintain billing tables and verify accuracy in test system. Enforce and monitor compliance with all Institute payment policies. Audit accuracy of all billing and payment application pursuant of data provided by Registrar, Financial Aid, and other internal customers. Create and maintain Tuition Calculators for website, as well as Cost Estimates for distribution. Oversee the billing and collection of Graduate Non-degree accounts.
- 20% Work with the Office of Enrollment Services to prepare and adhere to the Communications Calendar. Delegate and direct the communication schedule of billing notices, reminders of balance due, late fee notices, D2L deactivation notices to faculty, loan acceptance reminders, federal loan letters, bank/Title IV authorizations, and health insurance compliance notices.
- 15% Analyze data to produce adhoc reports and provide customer service by responding to inquiries from internal and external customers, regarding all aspects of student billing, payment information, and other student account practices of the Institute.
- 10% Maintain and reconcile students account receivable detail. Perform monthly and year-end reconciliation of detail to Colleague general ledger accounts. Assist internal/external auditors with preparation of audit schedules for A-133 and year-end audits. Oversee the management of tuition refund insurance and calculate yearly cost basis for vendor. Manage the LOA process and adjustment of charges in accordance with our refund schedule.
- 3% Produce Form 1098-T to meet Hope and Lifetime Learning Tax Credit annual federal reporting requirements including IRS filing and follow up.
- 1% In conjunction with the Registrar and Director of Financial Aid, develop and maintain policies and procedures related to tuition, fees, scholarship aid and vouchers, student loans, health insurance billing, payment plans, and collections.
- 1% Develop and maintain a continuously updated operations manual for the Bursar’s office.
- Supervises the Associate Bursar / Assistant Bursar
- Student Billing: $67,000,000 annually
- Tuition Revenue collected: $25,000,000
- Financial Aid Transmitted: $50,000,000
Qualifications :
EDUCATION
- Bachelor’s degree or equivalent required.
- Three to five years of related experience in a higher education student services environment preferred.
- Prior experience in a Bursar’s Office preferred.
- Attention to detail, strong communication skills, and exceptional analytical ability and knowledge of financial aid principles required.
Administrative Skills
- Professional understanding of higher education, preferably in the area of admissions or student services.
- Strong collaborative skills that promote a collegial work environment.
- Experience planning and implementing programs and working collaboratively with faculty, staff and students.
- Knowledge and familiarity with other offices associated with the Office of Enrollment Services.
- Excellent interpersonal skills and a desire to provide timely and accurate customer service.
- Skill in the use of personal computers, integrated student information databases and related software applications including MS Office and Ellucian.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger, handle or feel objects, tools or controls; and talk.
- Specific vision abilities required by this job include close vision and the ability to adjust focus.
- Some travel is necessary in this position.
- HYBRID role: work can be performed in the corporate office or remotely, as arranged.
- Will require one full year to work through the complete academic cycle.
MGH Institute of Health Professions is a graduate school in Boston that provides entry-level and post-professional programs in Nursing, Communication Sciences and Disorders, Genetic Counseling, Occupational Therapy, Physical Therapy, and Physician Assistant Studies. The PhD in Rehabilitation Sciences and a PhD and Master of Science in Health Professions Education have been added in recent years to meet rising demand for highly educated health care professionals, educators, and researchers. Integrating classroom learning with research and clinical experience, the Institute grants doctoral degrees, master's degrees, awards certificates of advanced study, and offers continuing education to practicing professionals.
The IHP is the only degree-granting affiliate in Mass General Brigham (MGB), the largest private employer in the Commonwealth of Massachusetts. The Institute has been recognized multiple times by The Chronicle of Higher Education as a “Great College to Work For.” A leading health sciences educational institution, MGH Institute provides students with outstanding academic programs, many of which are ranked among the best in the nation.
MGH Institute of Health Professions has announced an organization-wide anti-racism initiative to think boldly about race and bring together all members of the IHP community to address systemic racial injustice as well as oppression more broadly. The plan seeks to create a supportive and inclusive campus environment and better support the diverse communities the school serves. We are excited about this new initiative and are hiring employees who are committed to justice, equity, diversity, and inclusion and will contribute to our anti-racism and anti-oppression approach.
