Client Success Coordinator

Lee Enterprises Inc   Buffalo, NY   Full-time     Advertising / Marketing / Public Relations
Posted on March 24, 2024
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Client Success Coordinator

Amplified Buffalo, in partnership with The Buffalo News, is seeking a Client Success Coordinator to join our team. This position will work closely with our sales representatives and digital vendors to set up, monitor, optimize, and report on digital and print orders.

Core Responsibilities:

• Serve as liaison and main point of contact between internal and external teams to ensure campaign fulfillment and client satisfaction.

• Strategizing, scheduling, monitoring, and optimization of all digital and print orders.

• Troubleshooting under delivery of orders, creatives, and ad tags.

• Assist with client interactions and reporting calls as needed.

• Work directly with sales reps to monitor the progression of campaigns and assist where needed.

Job Requirements & Qualifications:

• Be familiar with digital advertising, marketing, sales concepts, and metrics.

• The ability to translate KPI's and traffic data into a comprehensible report.

• Strong organization, communication, and problem-solving skills, with attention to detail.

• Ability to prioritize, work efficiently and meet deadlines.

• Must be flexible and have the ability to adapt to fast-changing marketplace/organization.

• Excellent computer skills and digital software experience required.

• Google Ad Manager and Google Analytics experience is preferred.

• Google AdWords, Google Analytics, Facebook Blueprint, and any other digital certifications are a plus.

• Some college required.

• 1-2 years' experience in Marketing, Advertising or similar/related field desired but not required.

This full-time position offers a competitive pay rate based on experience, great benefits, and the opportunity for successful employees to develop within a growing media company. Comprehensive benefits include health benefits (medical, dental, vision, flexible spending accounts), 401K retirement plan, paid time off, and an extensive employee assistance program.

Amplified Buffalo/The Buffalo News is an equal opportunity/affirmative action employer

Why Join Us?

Lee Enterprises offers competitive wages in a dynamic, interesting work environment with career growth opportunities. We offer an extensive benefit program that can be personalized to your needs. Our benefit program includes medical, dental, vision, short and long-term disability, company provided life insurance and supplemental life insurance. In addition, we offer a 401K retirement plan with company match. We also offer generous paid time off to allow the flexibility to balance personal life and work. This includes paid parental leave for new parents.

Lee Enterprises is a major subscription and advertising platform and a leading provider of local news and information, with daily newspapers, rapidly growing digital products and nearly 350 weekly and specialty publications serving 73 markets in 26 states. Year to date, Lee's newspapers have an average daily circulation of 1.0 million, and our legacy websites, including acquisitions, reach more than 33 million digital unique visitors.

Lee Enterprises is proud to be an equal opportunity employer. We are committed to attracting and retaining a workforce whose diversity reflects the communities we serve. Lee embraces change, and we recognize that we must create and maintain a culture of fervent inclusion. For more information about Lee, check us out at www.lee.net.

We are focused on building a diverse and inclusive workforce. If you are excited about this role but do not meet 100% of the qualifications above, we encourage you to apply.